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My Blog...for helpful guides, product spotlights, Jo Thornton news, general chat and my hopefully interesting musings :) 

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  1. When it comes to product design and the way I move my shop forward, I always listen to you.  I only personally have experience of my size breasts and their needs, so the feedback I receive from customers is invaluable to me.

    I decided to add a survey to my after sales email a while ago, and you guys have come up trumps with great answers and guidance for me to help me serve you better.

    I've just been taking a look at the latest batch, and I want to thank every one of you who took the time to fill it out.  If you haven't and would like to, you can at any time.:

    https://www.surveymonkey.co.uk/r/9QM9YLX

    It is of course fully confidential

    Let's take a look at a few results:

    In the latest responses, I see there is a real spread of sizes coming to me for help, so that's great!

    19 July 18 Bra sizes from survey chartJPG

     

    From this spread of sizes, I can see that the direction I've been taking the range, to help cater for wider band sizes that often find the enhancers too narrow, is still a good way to go. It is a myth that those with bigger breasts do not want enhancers.

    I can also see that you still have mixed needs, and that keeping a broad range, even if some are less commercially successful for me than others, is good for you.

     

    19 July 18 goals from survey chartJPG

     

    Some of the other questions are really helpful to me, in showing me how the enhancer that you bought worked for you and your bra size, so thank you so much for those.  It was also so good to so good to see a mixed view about what you linked in the range, so even though you are all looking for something different, you are able to find something that you like.

    19 July 18 what did you like from survey chartJPG

    The most important questions for me personally of course are how I can improve.  The age-old debate about firm and soft enhancers came up, and as usually the responses are divided. Those who want a softer natural look and feel were happy that there were plenty of styles to choose from and those wanting a real impact were happy that there were styles that could enable that by being firmer for push.  I will always make sure I have a mixture of firm and soft styles for that reason, keeping the firmer ones for those creating cleavage especially.

    There are certainly areas for me to improve on though, and my to-do list has just been reprinted with them on so that I can get going in making those changes for you.  These were the responses with advice for me:

    19 July 18 for me to change from survey chartJPG

    My goals going forward:

    • Softer and firmer silicone make an appearance, as I expected, but more are going towards softer so I shall continue my experiments to see if I can slightly soften some styles without losing impact.
    • Some of you felt they were too tall.  This can be an issue with smaller band sizes with smaller cup sizes, as the cup is very small and can be overwhelmed by the enhancer.  I shall go through these responses in details and see what styles you bought and see what I can do with those.
    • More pictures, and I can certainly do that! My website package only allows a certain number of images in the gallery, but I can get around it by putting some images in the description too. It's a big job for me as it's a lot more manual, but I can see here that it's what you most want, and therefore it shall be done.

    Thank you so much again for all your responses.  I shall sign off now and get started on these changes for you.  There is no time like the present.

    photographer-455747_1280

    If you have any other advice for me, just send me an email using my contact form.

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  2. gdpr

     

    I'm sure you've heard so much about the new privacy laws and regulations that have come in.  I won't bore you again with it all, so just a quick outline as to what I've done:

     

    1 Heart  I have deleted all my customer mailing list from times gone by.  I personally was so overwhelmed by all the "do you want to stay on my customer list?" emails that I received, that I decided not to do it.  I just thought it would be best to start afresh.

    I hope that those who have bought from me in the past will remember me enough to come back, and can then choose to sign up to my newsletter.  That way there was no annoying email from me, and anyone that chooses to sign up from this point on, I know really does want to hear from me.  

    2 Heart 150 150  I took a look at all my security settings, all the rules for the GDPR and made sure I was fully compliant.  I am, so that's great. I have outlined my full privacy policy for you guys and you can see it here.  

    3 Heart 150 150Employee-wise it was easy as it is only myself that has any access to your order, so I don't need to train lots of people or worry that they will not follow it.  I will keep all your data safe.

    4 HeartI will start a new newsletter sign up soon and pop it on the site.  You can then elect to sign up without having to place an order where you can also opt in.  I will, as before, only send about 2 emails a year with offers and info about new products.

    I hope that all makes sense, but if you have any questions, do get it touch and I'd be happy to help.

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    P.S. You can read my full Privacy and Cookies page info here

  3.  I'm always trying to grow my range and welcome new styles,and today I'm bringing in a whooper!

    Welcome 7B in her new 560g size.

     hello speech bubble

     

    Style 7 has always been one of your favoruites for her pushing your cleavage towards the heavens abilities, and having a smaller and bigger version has enabled me to give an option to more cup sizes.  With the introduction of their glamourous big sister, even more of you can now enjoy her skills.  She comes in as my biggest breast enhancer now, at a whopping 560g, and as she's a firm style, she really gives a good push.

    Have a look at my lovely new huge 7B!

     

    Jo Thornton Breast Enhancer Chicken Fillets Style 7B 330g and 560g compared

    Jo Thornton Breast Enhancers Chicken Fillets Style 7B 560g (3)

     

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